With our Co-Managed IT Services, we supplement, not replace, your existing IT team
Ocean Computer's Co-Managed IT Services bring a wealth of benefits to organizations, offering a seamless blend of your in-house IT resources with our expansive technical expertise. With our co-managed services, we supplement, not replace, your existing IT team, ensuring you gain the best of both worlds. Your in-house team can focus on strategic growth-related tasks while Ocean Computer tackles routine maintenance, troubleshooting, and 24/7 network monitoring. Together, we work to implement state-of-the-art technology solutions tailored to your unique business needs.
By having Ocean Computer as an IT partner, you gain access to our team of IT engineers and professionals, reducing downtime, improving productivity, and ensuring business continuity. Furthermore, it is a cost-efficient solution, eliminating the need for extensive in-house IT departments. In essence, Ocean Computer's Co-Managed IT Services add substantial value by enhancing the IT capabilities of your in-house team and enabling your business to thrive in a competitive digital landscape.
OceanAssist
Co-Managed IT and Security Services
SERVICES
- Access to specialized tools, knowledge and expertise
- Supplemental IT Support
- Shared Responsibility / Collaboration
- Faster Issue Resolution
- Cost Effective
- Risk Mitigation
- Compliance and Regulation
OBJECTIVES
- Proactively Patch all supported Windows Operating Systems
- Provide a high level of technical services
- NIST and MEL/JIF Password Compliance
- Test and Validate Your Security Defenses
- Assure critical patches are getting applied
- Increase Security Posture of the Client
- Monthly Scanning MEL/JIF Compliance
Ocean Computer offers Co-managed IT through our OceanAssist Service, which has three levels of support: Core, Essentials & Plus. The table below provides additional details about these services:
OceanASSIST Co-Managed IT & Security Services
Core
Essentials
Plus
OceanASSIST Benefits
FIPS 140-2 Compliant Platform
✓
✓
✓
Secure Password Management
✓
✓
✓
Password Management - NIST 800-63B / MEL JIF Minimum
Lenth-Based Password Expiration
✓
✓
✓
Passphrase Support
✓
✓
✓
End User Messaging
✓
✓
✓
Prevent Use of Compromised Passwords
✓
✓
✓
Breached Password Directory
✓
✓
✓
Custom Dictionary to Block Common Words to Your Organization
✓
✓
✓
Self Service Password Reset
Minimize Password Reset Help Desk Tickets
✓
✓
✓
Password Synchronization O365, AD, Azure AD, Local Accounts
✓
✓
✓
Mobile App -Securely Unlock Accounts and Reset Passwords
✓
✓
✓
Server & Workstations, Laptops and Mobile Devices (Patching)
Operating System Patching (Supported Systems)
✓
✓
Monitor Critical Windows Server Services
✓
✓
Reboot Servers if Needed
✓
✓
Measured Detail Reports and Analytics
✓
✓
Internal / External Penetration Test (MEL/JIF Requirement)
Monthly Internal and External Penetration Tests
✓
MITRE | ATT&CK Mapping
✓
Validated by Certified 3rd Party
✓
Compliance: PCI, HIPPA, SOC2, etc., and Cyber Insurance
✓
Executive, Technical and Remediation Reports
✓
The Benefits of OceanAssit Co-Managed IT Services
Ocean Computer's Co-Managed IT Services are the perfect solution for businesses, municipalities, and educational systems, providing an array of benefits that enhance IT capabilities and ensure smooth operations.
- Expertise: Partnering with us affords access to a team of industry-leading IT professionals. This guarantees that your IT needs are met with the highest level of expertise.
- Productivity: Our team takes care of routine IT maintenance and troubleshooting, freeing up your in-house IT staff to focus on strategic, growth-related tasks.
- Reduced Downtime: Our 24/7 network monitoring ensures issues are identified and resolved promptly, reducing downtime and ensuring business continuity.
- Cost Efficiency: Our co-managed services eliminate the need for a large in-house IT department, significantly reducing operational expenses.
- Tailored Solutions: We provide state-of-the-art technology solutions tailored to your organization's unique needs, enhancing operational efficiency.
- Support for In-house IT Team: Our co-managed approach means we supplement, rather than replace, your in-house IT team, providing support and sharing expertise to boost your overall IT capabilities.
In a nutshell, Ocean Computer's Co-Managed IT Services let you leverage IT expertise and infrastructure to your advantage, boosting your organization's performance in the increasingly competitive digital landscape.
Get A Free Network Security And Performance Assessment
- Are your IT systems truly secured from hackers, viruses, and rogue employees?
- Are your backups configured properly to ensure that you can be back up and running again fast in a disaster?
- Are you unknowingly exposing your company to expensive fines and litigation under new data breach laws?
